Maintaining customer trust by quickly solving their problems with a smile is the role of your customer service team.
They have full access to customer data while working under constant pressure and suffering from high turnover. This makes customer care employees a prime target for bad actors risking your company’s reputation.
TalonWork provides a secure workspace for customer care workers located anywhere in the world.
Deployed in minutes on any device (Windows, Mac, Android, and iOS)
and web applications, while providing granular control to keep enterprise assets
protected from sophisticated social engineering attacks. It’s security at its fullest,
with a flawless user experience (UX) to maximize productivity.
Secure workspace on any device
Create a secure workspace on any device in minutes without the cost and expense of sending corporate laptops—including browser hardening and anti-tampering capabilities, automatic and faster patches, and prevention of unauthorized physical access and easy off-boarding of customer care team members.
Mitigate insider threats
Maintain complete control of workers’ access and actions with enterprise data-including data masking to avoid unnecessary, privileged access to confidential data and personally identifiable data that unscrupulous agents can abuse or sell on the dark web.
Isolate and protect data
Data loss prevention built into the TalonWork browser stops enterprise assets from leaking to untrusted devices. DLP includes file encryption upon download, clipboard restrictions inside customer care apps, as well as prevention of printing and screenshots.
